Dr. Hammons will assess your process performance against ISO 9000, Malcolm Baldrige Quality Award, and/or Sarbanes-Oxley standards, and identify areas for improvement and automation. You will be provided with recommendations for strategic process development and a high quality process documentation system to manage ongoing improvement efforts.

The American Society for Quality’s Certified Software Quality Engineer (CSQE) body-of-knowledge forms the basis for an assessment of your configuration management, project management, and software verification and validation activities. Dr. Hammons will train your staff in the CSQE, consult on test automation strategies, and help you identify areas for continuing professional education for your organization.

Dr. Hammons provides individualized leadership coaching in the Software, Financial, and Health Care industries. With thirty years of leadership and management experience and education, Dr. Hammons helps you clarify your leadership goals and craft a self-directed learning plan that works with your learning style.

Organizations face a need for continual adaptation to changes in technology, the economy, and competitive threats. Let Dr. Hammons work with your management team to identify and implement organizational learning programs that help your staff understand and embrace change. Change management issues can encompass standards compliance, efficiency improvements, reorganization, and acquisition. Many managers struggle to cope with daily workloads and lack the experience needed to lead a team through significant change. Dr. Hammons can lessen your burden and lead you through a successful change initiative.

‘What gets measured, gets managed.’ For optimal performance, managers need to know the key performance indicators that relate to their business success. Total quality management practices, such as Six Sigma, rely upon statistical process control methodology to evaluate and improve business processes. If you need assistance developing a quantitative ‘scorecard’ of your key practices and their measures, or you want to apply techniques such as Quality Function Deployment to determine customer priorities, contact Dr. Hammons.

Whether you are interested in corporate process documentation or conducting research activities and desire writing and editing assistance, Dr. Hammons has the skill and background to make your project a success. Don’t let ESL (English as a second language) or grammar problems inhibit your progress in meeting writing goals. Dr. Hammons is experienced in qualitative and quantitative research methods, professional and educational writing techniques and standards, and meeting deadlines.